Refund policy

Last updated: November 4, 2026

Returns

Unused items in their original packaging can be returned.

Items must be returned in the same condition they were received, unused, and in their original packaging. We may reduce your refund if the item has been used, damaged, or handled more than necessary.

You may request a return within 7 days after delivery. If your order arrives in more than one package, the 7 days start when the last package arrives.

You are responsible for arranging and paying for return shipping. Approved returns go back to our supplier's warehouse, and we will email you the address. Most of those warehouses are outside the US, so postage on a low-priced item can cost more than the item.

How to start a return

Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.

If your return is approved, we will provide you instructions on how and where to send your package to complete your return.

Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect each package when you receive it. If an item is defective or damaged, is not what you ordered, or does not match its listing, send us a photo as soon as you can. We will replace or refund that item, and you will not need to send it back.

Exceptions and non-returnable items

Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.

Exchanges

Refunds

After the supplier receives and checks your return, we will let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

If you do not see your refund within a reasonable period of time since your refund was approved, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at pphigh0616@gmail.com or use the contact details in our contact information policy.